Ticket Delivery
How and when you'll receive your tickets after purchasing on TicketLater.
Ticket delivery timing varies by event, venue, seller, and ticket type.
Tickets may be delivered by:
- Mobile transfer
- PDF download
- QR code or barcode
- External ticket link
- Email transfer
- Venue or seller delivery instructions
- Other digital delivery method
Some tickets may not be available immediately after purchase. In some cases, tickets may be delivered closer to the event date. If your tickets are pending delivery, your order confirmation or order status page will provide the latest available delivery information.
Mobile Transfer Tickets
Many tickets are delivered through mobile transfer from the original ticket provider, venue, team, or marketplace.
If your tickets are delivered by mobile transfer, you may need to:
- Create or log into an account with the original ticket provider.
- Accept the ticket transfer using the same email address used at checkout.
- Add tickets to your mobile wallet.
- Present tickets on a mobile device at the venue.
Failure to accept a mobile transfer does not qualify for a refund if the tickets were delivered properly and in time for the event.
Your Responsibility
TicketLater is not responsible for delays caused by incorrect buyer contact information, failure to accept a ticket transfer, email filtering, spam folders, device issues, or failure to follow ticket transfer instructions.
If your tickets have not been delivered in time for your event, contact support@ticketlater.com. Delivery issues are covered under the TicketLater Buyer Guarantee.